PRIVACY POLICY
Effective Date: September 14, 2024
1. Introduction
Welcome to Aurum Xchange Malaysia (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.aux.my or use our services.
2. Information We Collect
Personal Information: When you create an account, make a purchase, or contact us, we may collect personal information such as your name, email address, phone number, and payment information.
Usage Data: We collect information about your interactions with our website, such as IP address, browser type, and pages visited.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, track usage patterns, and provide personalized content.
3. How We Use Your Information
We use your information for various purposes, including:
To Provide and Improve Services: To process transactions, manage your account, and enhance user experience.
To Communicate: To send updates, promotional materials, and respond to your inquiries.
To Personalize Content: To tailor content and advertisements based on your preferences.
To Comply with Legal Obligations: To adhere to applicable laws and regulations.
4. Sharing Your Information
We may share your information with:
Service Providers: Third-party vendors who assist with payment processing, data analysis, and marketing.
Legal Authorities: When required by law or to protect our rights, safety, or property.
Business Transfers: In connection with mergers, acquisitions, or other business transactions.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
Access: Request a copy of the information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information under certain conditions.
Opt-Out: Opt-out of receiving marketing communications.
7. Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your experience on our site.
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Your continued use of our services after changes constitute your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@aux.my.